i need the ececutive summary.

Assignment #2 It's your one year anniversary at BPW! The supply chains that you have developed and maintained appear to be functioning well but a meeting with the sales team leaves the impression that quality control at the 3PL has slipped. Quality control (QC) is currently done at the end of the production line at the 3PL in Stoney Creek Ontario. The QC staff hired to work with BPW products look for 12 key components. If any of these components are missing or not up to a specific level, the unit is considered defective and it is not shipped. Units that can be repaired are not always returned to the customer that sent them back. Where possible, repaired units are reused for customers Repairs to defective units average two weeks. BPW has had some issues with the product it is shipping to Europe, and the units are arriving at the building site defective. There have also been complaints of damages that are visible only after the crate is opened. The issues are invisible to the carrier, and are only noted when the BP installation team, or Licensed/Authorized repair team arrives on site to do the installation. Installation is delayed due to the damaged and/or defective product, costing down time and ill will with the clients. Because cranes are rented for the installation and the crews are paid hourly, BPW is concerned about defective product arriving at a building site in Europe, so far from the Canadian manufacturer, with no back up. The timing for the BPW module installation is crucial and costly if time is lost due to delivery or unit failure. Initial marketing surveys indicate that more countries in the European market are eager to invest in this green technology, and that sales will be increasing for at least the next three years. 1. You suspect that the 12 key components are not measuring the right aspects of the units for this QC issues to arise. What recommendations would you make to the metrics to drive the right behavior and improve the quality of the finished units? 2. As a service feature, BPW does not stock the many parts used to create a generator module. If a unit is in need of repair or overhaul, BPW sends the contractor an entire new or rebuilt unit (depending on the sales agreement with the owners of the wind turbine). The old units are brought back to BPW's 3PL for refurbishment. How does this process impact: a) Inventory control in relation to forecasting b) Service to the customer c) The 3PL from a distribution oper perspective. Addendum: As a result of a worldwide growing need for specific mineral and rare earth metals, the completion and shipment of electronic components are becoming more and more delayed and the backlog is severely impacting BPW's supply to their repair customers. If the backlogs persist for more than six months, it will also impact their new installations business. BPW's management team is concerned not only for the potential losses in sales, but also that the lack of regular work for its skilled technicians may see them leaving to work for competitors. The 3PL has also mentioned losing the skilled assembly workers that create the finished products for BPW. In both cases, the resources invested in training these workers adds up to thousands of dollars. Both BPW and the 3PL can only commit to paying the idle work force for so long. You also face non-compliance fines in the tens of thousands of dollars if existing contracts are not fulfilled. You have been made aware of additional sources for the supply of the rare minerals and metals used to product the circuitry for the electronic components in the modules. These sources operate "off market" through middlemen. The price of the materials are twice that normally paid by BPW. Supply is limited but you are assured that BPW's needs can be met for the long term. You cannot verify the integrity of the supplier, nor the labour practices and mining practices used in extracting/mining the materials. You obviously have two choices. Take the offer or don't Discuss the impacts of taking the offer on the following parts of the supply chain, then tell us your decision with an explanation why. 1. Production in South Korea 2. The company's brand image 3. Shareholders 4. One component of your choice of the generator module supply chain. Notes: We stated that the module is patented. The components are not. BPW does not make, sell, or use the giant propeller blades that we associate with wind power. Their parts are contained in the central hub of the "windmill where the giant blades meet on the top of the tower. For a better understanding of how the generator and associated parts look or fit into the wind turbine, do a browser search for wind turbine nacelle". There are many photos to help. an introduction, and conclusions. Report Writing Style Good report writing is one of the most useful skills you can acquire. If your report is well written, clear and concise, it will create a good impression on the reader; if it is inaccurate, confused, or does not follow the required format, it will reveal symptoms of muddled thinking You will achieve high marks for effective presentation, organization and originality of thought, however, you must support your recommendations with sound business decisions. When reading your report, the marker will be determining whether your theories are communicated effectively. What is also important is how you present them. You will lose marks for not following the instructions on format, untidy presentation, misspelled words, poor word choices, poor grammar, or an executive summary that leaves the marker no alternative but to have to read the whole report to understand the recommendations you have made and why. The marker will be looking for how your originality of thought has been applied to the questions at hand in the Case Study. Most marks are lost (in the report body) because candidates fail to answer the questions at hand. Report Format (for Challenges 1-2 - Same as Assignment #1) Your report should be written in paragraph form (not lists of bullet points), in 11 pt Calibri or 12 pt Times New Roman font, and double-spaced. As a guideline, your finished report should be approximately 3,500 words (roughly 10-12 pages long, excluding appendices). This includes the Executive Summary, which should be 2 to 3 pages long. All material and/or information that is not your own should be cited as a reference. A Microsoft Word (.docx) template has been provided to help you set up your report. The elements it should include, in order, are: . Title Page Executive Summary Table of Contents Introduction to the Report Report Body/Text Summary and Conclusions References Appendices Addendum . Please submit your report as a Microsoft Word (.doc or .docx) file. If you use any spreadsheets, these should be in Microsoft Excel format. Title Page Your report should start with a cover page that contains your name, the report title and the date (see template for exampe). Please do not include pictures on this page. Executive Summary