Question: I need to explain with examples for understanding right or good and wrong or bad actions. Here ethics relates to retailers moral principles and Ethics

I need to explain with examples for understanding I need to explain with examples for understanding
right or good and wrong or bad actions. Here ethics relates to retailers moral principles and Ethics is a branch of philosophy that deals with values relating to human conduct, with respect certain critical issues. Retailing plays a vital role in the economy. The retail industry is the first Ethics is derived from the Greek word 'ethos' which means character. Ethics in retailing pont link in the distribution chain, from the customer's point of view. It is therefore vital for retailers to act in an ethical manner because they affect the lives of many people. The retailers should charge fair price for the products offered to them. The consumers have the right to get correct and precise knowledge about the products sold to them in respect of warranty, guaranty, price, usage, ingredients etc. Ethics is essential for the long run of the business. Ethical business is essential in today's competitive and dynamic environment. The right of the and customers, it leads to poor staff morale, low productivity, and high labor tumover. To avoid these confrontations the retail manager should follow ethical practices towards employees. Amen. Mit 2016 Jaran Lensity 1.7 Ethics in Retailing values. a. Ethical practice towards consumers: consumers can be summarized as follows: . . . Right to safety Right to be informed Right to choose Right to be heard b. Ethical practice towards investors/shareholders: The shareholders are the owners of the business. Shareholders must be given fair returns on their investment at regular intervals. The shareholders should be disclosed with correct information about the financial status of the business organization. The business organization must act in the interest of the shareholders. c. Ethical practices towards employees: Ethical practices must also be followed towards the employees. The retail industry employs large volume of retail staff. Therefore proper policies and procedures must be framed for the employees regarding recruitment, selection, training, promotion, welfare etc. Negative issues relating employment relations in the work place can lead to loss of reputation Department of Marketing and E-Commerce 28 Retail Management (MRKT 336)

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