Question: I need to provide a statistical example for a Mobile App check in at a hotel. Using an App eliminates or reduces the Queues, Waiting

I need to provide a statistical example for a Mobile App check in at a hotel. Using an App eliminates or reduces the Queues, Waiting Times, and the need for customer service.

How can I make queuing calculations for virtual line or Virtual check-in?

a. Average utilization rate of a server (p)

b. The probability of no. customers in the system (Po)

c. Average number of customers in the system (L)

d. Average time in the system (W)

e. Average waiting in line (Wq)

f. Average number of customers in line waiting Lq

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