Question: I need to write the visual c# code for a helpdesk trouble ticketing system. The user will input the following information: Trouble Ticket Issue Description
I need to write the visual c# code for a helpdesk trouble ticketing system. The user will input the following information:
Trouble Ticket Issue Description
Name (first and last)
Date
Priority (high, medium, low)
Phone
Category (printer, computer, peripheral device)
Status (Submitted, In-Progress, Complete)
The information should be stored in a sql database then the user should be able to go back to archived trouble tickets and select one and be able to edit it (example: change status from submitted to in-progress)
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