Question: I. Poka yokes can support process quality in different ways. Define a poka yoke and with reference to a common example, explain how they work.

I. Poka yokes can support process quality in

I. Poka yokes can support process quality in different ways. Define a poka yoke and with reference to a common example, explain how they work. (1 mark) II. Referring to the two processes shown in figure 4 above, explain how a poka yoke is being used to improve quality. (4 marks)

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