Question: i. The 5Ss in Lean Operations include: Seiri (sort), Seiton (set in order), Seise (shine), Seiketsu (standardize), and Shitsuke (sustain). Which one of them works

i. The 5Ss in Lean Operations include: Seiri (sort), Seiton (set in order), Seise (shine), Seiketsu (standardize), and Shitsuke (sustain). Which one of them works for both manufacturing and service companies? Explain your reasoning. (4 marks)

ii. In Lean terminology a Kaizen blitz refers to a Kaizen event which is implemented rapidly say in less than a week. Being careful to define appropriately terminology, give an example of how a Kaizen blitz might be applied in the Emergency Department of a hospital? (4 marks)

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