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Question 31 Not yet answered Marked out of 100 Flag question Which of the following marketing mix element use in maintaining brand loyalty and providing after sales services O a. Positioning O b. Relationship marketing O c. Packaging O d. People Question 32 Not yet answered Marked out of 1.00 P Flag question Identify the group in which you are not a member but may aspire to belong to a. Middle membership group O b. Non-membership groups c. Membership group d. None of the group Question 33 Not yet answered Marked out of 1.00 Flag question Which of the following is correct sequence of stages in consumer decision making. O a. Problem recognition, Evaluation and alternatives, Information search, Purchase action, Post-purchase behavior O b. Purchase action, Information search, Problem recognition O c. Problem recognition, Information search Purchase action, Evaluation of alternatives, Post-purchase behavior O d. Problem recognition, Information search, Evaluation of alternatives, Purchase action ,Post-purchase behavior