I will be thumbs downing if no complete. I need help.

Wendy has been designated as group leader of a task force at work that just met for orientation last week. During the second meeting, group members began sharing ideas and perspectives about tasks to be accomplished, and Wendy observed that conflict arose among some of the group members. She focused on coaching task force members on use of professional behavior. In which of the following stages of the group development process, is Wendys task force currently in?

a.

Performing

b.

Norming

c.

Storming

d.

Forming

Which of the following terms refers to the interaction of two or more individuals such that their combined efforts are greater than the sum of their individual efforts?

a.

Butterfly effect

b.

Collaboration

c.

Synergistic effect

d.

Team work

Which of the following types of conflict is best described as conflict that arises when communication between individuals breaks down and the lack of teamwork causes the team to stray from its chosen path?

a.

Procedural conflict

b.

Dysfunctional conflict

c.

Constructive conflict

d.

Substantive conflict

During her annual performance review, Jillian meets with her supervisor Chris to discuss and set her objectives for the next year. Chris informs Jillian that her performance in achieving these newly established objectives will be the basis for next years merit pay increase. This is an example of what type of management system?

a.

Theory X management

b.

Management by objectives

c.

Non-quantitative management

d.

Management by wandering around

Focused job objectives that present a challenge but are achievable are referred to as:

a.

strategic plans.

b.

stretch targets.

c.

organizational goals.

d.

key performance indicators

Which of the following statements is true of the Behavioral School of Management?

a.

It emphasizes the behavior of the management in organizations.

b.

It focuses on what motivates individual and group behavior in organizations.

c.

It focuses on mathematical models that determine organizational success.

d.

It focuses on the tasks that are associated with each job in an effort to improve productivity and the work behavior of employees

_____ pertains to impartial and appropriate actions taken that are free of favoritism and bias.

a.

Non-inductive treatment

b.

The selectivity principle

c.

Fair treatment

d.

Progressive discipline

Which of Fayols five functions of management means pulling organizational elements toward common objectives?

a.

Planning

b.

Controlling

c.

Coordinating

d.

Organizing

Comparable worth is the concept that jobs should be paid at the same level if they require similar skills and/or abilities.

a. True

b. False

Sylvia works part-time at an office and also goes to school in the evenings. She is considering taking supplies for a class project from the storeroom at work, even though this is against company policy. However, she changes her mind when she considers what her colleagues would think of her if they learned of such an action.Which ethical test has Sylvia used to make her decision?

a.

Fairness test

b.

Public knowledge test

c.

Legal/compliance test

d.

Long-term consequences test

A(n) _____ reflects the philosophy and purpose of an organization as defined by its top leadership.

a.

article of incorporation

b.

financial statement

c.

mission statement

d.

bona fide occupational qualification

Which of the following is an element of the hot stove rule of disciplinary action?

a.

Indifference

b.

Selectivity

c.

Immediacy

d.

Inconsistency

At Best Facilities Inc., industrial engineers were brought to the assembly line to observe production and to identify ways to improve, eliminate, change, or combine steps to make the job easier and more efficient. This is an example of what type of study?

a.

Control study

b.

Motion study

c.

Time study

d.

Concurrent study