Ibrahim is a manager at a software firm. He needs to make sure that the members of his team complete work on a project with an approaching deadline. To remind them about the deadline, he writes an e-mail stating, "Make sure you complete the work by Monday, so that I can deliver the product to the client on time." If you were to advise Mr. Ibrahim to communicate to build goodwill, what are the aspects you would cover? Provide details and examples relevant to the context provided. And what was ibrahim flaw in his email and how can you fix it. How is building a goodwill important for better communication