# Identify$\_(1)$ and describe the type of ICTs $(3)$ used by$.$ that government department $\frac{?}{{?}_{?}}$ public utilitye.g$.$ website, government mobile apps etc. and paste the link or social media handle $[1]$

# explain how your chosen government department$/$public utility uses technology to offer their services to the public $[5]$

# discuss at least two benefits for the department for using this ICT platform in providing services $[4]$

# discuss at least two benefits for the public in using this ICT platform to receive services. $[4]$