Identify a quality problem in a workplace you are familiar with $($it could be a manufacturing setting or a service setting$).$ Identify and list out at least $16$ process elements $($causes$)$ that lead to the quality problem. Divide the causes into $4$ categories: $1)$ Materials, $2)$ Methods, $3)$ Manpower, and $4)$ Machinery. Create a Cause$-$and$-$Effect Diagram to identify the causes.

Answer the following questions relating to the cause$-$and$-$effect diagram:

What business is the company in$?$

What is the quality problem?

What is the purpose of a cause$-$and$-$effect$-$diagram?

What are the benefits and drawbacks of cause$-$and$-$effect diagrams? Please give referances too.