Identify a service and be prepared to present how COVID-19 is affecting (or has affected) a service in relation to services marketing. Need to be staying up with current news and trends. The answers should include the following points:

1. brief summary of the service (3 marks)
2. discussion of how this service is being affected (or has been affected) by COVOID-19 (3 marks)
3. how this relates to 2 concepts in relation to services marketing (4 marks)

Answer rating: 100% (QA)

Service Airline Industry Brief Summary of the Service The airline industry provides transportation services through air travel connecting passengers a... View the full answer