Question: Identify a true statement about channel selection. a . If a message is straightforward and informative, a technological communication channel is inappropriate. b . An
Identify a true statement about channel selection.
a If a message is straightforward and informative, a technological communication channel is inappropriate.
b An electronic communication tool is appropriate for communicating badnews messages in sensitive situations.
c Personal interaction cannot replace written communication, printed or online, which is essential in today's teambased work environments.
d Before choosing a communication channel, it should be determined whether a permanent record of a message is needed or if a temporary form would suffice.
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