Question: Identify a true statement about the critical incident technique. Multiple choice question. It prevents respondents from sharing their perceptions. It forces respondents to answer researcher-defined

Identify a true statement about the critical incident technique. Multiple choice question. It prevents respondents from sharing their perceptions. It forces respondents to answer researcher-defined questions. It provides accurate information about the behavior of a company and its employees. It involves organizations sending outside researchers into their establishments to experience the service as customers

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