Question: Identify a true statement about the strategies used to adjust service capacity during periods of peak service demand. Multiple choice question. Organizational labor resources should

Identify a true statement about the strategies used to adjust service capacity during periods of peak service demand. Multiple choice question. Organizational labor resources should be aligned with service demand. Organizations should stretch people, equipment, and facilities for long periods. The process of cross-training of employees leads to underutilization of employees. The efficiency of a service system remains unaffected by cross-training

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