Question: Identify, detail, and explain one performance target that you believe is the most important in the area of customer service and flexibility AND one performance

Identify, detail, and explain one performance target that you believe is the most important in the area of customer service and flexibility AND one performance target in the area of customer service and product development. Assess UPS relative to the major performance targets. In which categories does UPS excel? In which categories is UPS weak/deficient?

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