Question: Identify one possible financial and two non-financial performance measures for each of the following situations. For each situation, one non-financial measure should relate to quality,

Identify one possible financial and two non-financial performance measures for each of the following situations. For each situation, one non-financial measure should relate to quality, and one should be related to time.

  1. Verizon's evaluation of the performance of its cell phone service in Washington DC.
  2. Spectrum's evaluation of the performance of new customer cable installations in Greensboro.
  3. Dell Computer's evaluation of the performance of its logistical arrangements for delivering computers to its US customers.
  4. Walmart's evaluation of the performance of its curbside delivery operations.
  5. North Carolina A&T State University evaluation of the success of its bookstore textbook distribution activities.

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