Question: identify risks and their causes using a Cause and Effect diagram and then home in on ranking the risks using an FMEA A list of

identify risks and their causes using a Cause and Effect diagram and then home in on ranking the risks using an FMEA

A list of potential causes will allow further study, without limiting the study by preconceived notions about quality problems

print quality is a major source of customer complaints. Print quality problems occur in both metal and plastic tags. As a result of the first exercise, the following outline of major and subsidiary causes are found:

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