Identify steps/resources in the Quinte MRI's own process (i.e., not including processes outside of Quinte MRI's own operations such as transcription etc.), and develop a flowchart of the process. Calculate the capacity for each resource in the flowchart. Assume that the average time to print and collect films for a patient is 4 minutes. Where is the bottleneck in Quinte MRI's process?

Hint: What are the major resources that are being utilized in the process? They are the technologist, and the MRI machine. Estimate the capacity for each major resource in your chosen unit of analysis (e.g., patients per unit of time).