Identify the appropriate step in the communication process. Rehanna decides to propose a cost-saving reorganization of the company's client database. Receiver decodes message Sender has an idea Sender encodes message Feedback travels to sender Message travels over channel Identify the appropriate step in the communication process. Crystal Jenkins writes a recommendation report. Sender has an ideal Sender encodes message Feedback travels to sender Receiver decodes message Message travels over channel. 2. The Basics of Business Writing Writing in a business environment differs from other types of writing. In professional settings, written messages and oral presentations should be purposeful, economical, and audience oriented. Identify the correct business writing objective for the following description. Identify the problem you are trying to solve or the information you are trying to convey, and then develop a strategy to address that need. Economical Purposeful Persuasive Audience oriented