• Identify the change challenges and needed changes in organizational structure that were required to support changes in IBM strategy.
• Illustrate how IBM's new organizational structure contributes to strategy.
• Apply the concept of the organization life cycle to IBM.
• Apply the Change Management Model (Experience Change Model/EXHIBIT ) to IBM's change approach.
• What is your overall assessment of the change approach that IBM used?

Please read and review the case study assigned for this term:

Bivins, S. S. (2014). A transformational change at IBM. Paper presented at PMI® Global Congress 2014: North America. Project Management Institute. https://www.pmi.org/learning/library/transformational-change-ibm-9297

Answer rating: 100% (QA)

Change Challenges and Needed Changes in Organizational Structure 1 Shift from hardware to software and services IBM needed to transform its organizational structure to support its new strategy of focu... View the full answer