Identify the issues in the case.

Prepare a time line of major events in the case. Determine the points at which intervention by hospital administration or the board might have prevented the problems in medical imaging from developing as they did. For each intervention point, outline the intervention that should have been taken.

What is the role of hospital executives in monitoring quality and intervening, as needed, in the delivery and$/$or quality of clinical services?

Identify points at which hospital administration should have intervened to lessen the probability of Dr$.$ Goodview's failure to diagnose Ms$.$ Tendo's breast cancer.

What steps should be taken by MacMillan Hospital to resolve the lawsuit brought by Ms$.$ Tendo's estate? Is an apology part of an appropriate response?

What actions, if any, should be taken against Messrs. Gargon and Halton? Who should take them?