Identify the relevant Stakeholders, Actions, and Touchpoints for this outcome: Recruitment fair selection process when choosing candidates. Most employees that I have spoken to knew someone in the hospital and increased their chances of getting the job. The process should be more about skill and merit rather than those that have personal connection or biases.

Stakeholders $($List all of the actors whose actions need to change to bring about this outcome. What do you know about them $$motivations$,$ stressors$/$pain points, interests, access to resources, influenceability, etc.?$)$

Actions $($What specific actions need to stop$/$start$/$change for your outcome to be

possible? How changeable are these actions?$)$

Touchpoints $($Where can changes be made $$what are the specific levers? How

easy is it to make these changes? What obstacles stand in your way $($people$,$

processes, resources, etc.$)?$To what$/$whom do you need access to make this

change?$)$

Step $2$: Write a Behavior Change Statement

I would like $[$my target for behavior change$]($could be customers, employees,

colleagues$)$

to switch from existing behavior

to desired behavior

because of $[$benefit$]($to them, the organization, society, other stakeholders$)$

I would like

to switch from

to

because of