Identify with an X the actions that a supervisor must take to improve the performance of a team.

_______1. Improve team performance by creating clear purposes and goals

_______2. Have teams counsel each other

_______3. Encourage small advances

_______4. Build mutual trust

_______5. Evaluate the performance of both the group and the individual

_______6. Focus on continuous improvement that provides a natural vehicle between employees and supervisors

_______7. Provide necessary external support

_______8. Offer training to build the team

_______9. Change team members

_______10. Reward members who act against dysfunctional norms.