If a customer does not seem especially upset over a problem, you might

assume

Select one:

a$.$ the customer might still be unsatisfied and could take her business

elsewhere.

b$.$ it wasn't that big of an issue and the customer doesn't need to have it

resolved.

c$.$ the customer won't bother complaining to your supervisor if you don't

handle it well.

d$.$ the customer would not complain to other people if he doesn't

complain to you.