Question: ifference between a customer success focus and a customer satisfaction focus is that: Question 2 4 options: Customer satisfaction is more difficult to achieve. Customer

ifference between a "customer success" focus and a "customer satisfaction" focus is that:
Question 24 options:
Customer satisfaction is more difficult to achieve.
Customer success deals with expectations of customers, satisfaction deals with their requirements.
Customer satisfaction deals with meeting or exceeding expectations, customer success deals with meeting objectives and requirements.
There really isn't any difference.

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