Question: The difference between a customer success focus and a customer satisfaction focus is that: Question options: Customer satisfaction is more difficult to achieve. Customer success

The difference between a "customer success" focus and a "customer satisfaction" focus is that:

Question options:

Customer satisfaction is more difficult to achieve.

Customer success deals with expectations of customers while customer satisfaction deals with their requirements.

Customer satisfaction deals with expectations, customer success deals with requirements.

Both are the same as "customer service."

There really isn't any difference between these two terms.

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