II. True/False (2 point each, total 16 points) 1. A back office system is used to fulfill and support customer orders. 2. Data warehouses do not support transaction processing. 3. In the relational database model, you organize and access information according to its logical structure, not its physical position. 4. A primary key must consist of one and only one field. 5. Virtual team members are typically located in the same geographic areas. 6. Fuzzy logic is a way of reaching conclusions based on ambiguous or vague information. # 2 D # 3 D 7. Click-throughs are the count of the number of people who visit one site, click on an ad, and are taken to the site of the advertiser. 8. An affiliate program between two e-commerce sites directs viewers from one site to the other.III. Short Answer Questions (total 24 points) 1. What is management information system (MIS)? What are the three key resources of MIS? (6 points) 2. What is the Porter's Five Forces Model? What are the five competitive forces? (7 points) 3. What are the major types of B2C e-commerce payment systems? (5 points) 4. Please give the definition of swarm intelligence, and describe the characteristics of it. (6 points)IV. Essay (20 point each, total 40 points) 1. What does IT culture refer to, and what are the three most common ways in which the IT function can be placed within an organization? 2. Perform a break-even analysis for the following scenario. Assume you sell toys. You have annual rent costs of $8,800. Your manufacturing and shipping of each toy costs $2. You sell each toy for $12. Please answer four questions according to the given information above: Question 1: list and calculate the three financial elements of break-even analysis in this scenario. Question 2: What is your break-even point? Question 3: If you sell 2000 toys, how much is your net profit? Question 4: If you have to pay sales tax (suppose sales tax is 10% of sales revenue), so then what is your new break-even point