Question: Imagine you have decided to implement some changes to help with disabled access to your workplace. You have planned for a ramp to be installed

Imagine you have decided to implement some changes to help with disabled access to your workplace. You have planned for a ramp to be installed and have also drawn up some plans to move the aisles and stock around to help wheelchair and mobility vehicle users get around. You have also created a new procedure so staff understand how to assist customers with disabilities in a sensitive and respectful manner

a)Why is it important to tell your staff about these changes?

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