Question: Imagine you have decided to implement some changes to help with disabled access to your workplace. You have planned for a ramp to be installed

Imagine you have decided to implement some changes to help with disabled access to your workplace. You have planned for a ramp to be installed and have also drawn up some plans to move the aisles and stock around to help wheelchair and mobility vehicle users get around. You have also created a new procedure so staff understand how to assist customers with disabilities in a sensitive and respectful manner

Why is it important to tell your staff about these changes?

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It is important to inform staff about these changes for several reasons 1 Awareness and Understanding Staff need to be aware of the changes to the wor... View full answer

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