Imagine yourself queuing at a local mutual bank. The queue is setup in such a way that tellers are organized in a pooled queue. They can serve about 199.9 customers per hour. About 204.5 customers arrive into the queue per hour.

The queue growth rate is about______ customers per hour. This is a ________ slope.

Multiple Choice

• 4.6. Negative

• 4.99, Negative

• None of the above

• 7.2, Positive

• 4.6, Positive