Implementing an E-commerce Platform for a Record Shop Introduction: This case study revolves around a fictional record shop, Vinyl Vibes, which specializes in selling vinyl records and related merchandise. The company aims to expand its reach and increase sales by implementing an e-commerce platform. The project management team is responsible for planning, executing, and controlling the implementation of the e-commerce platform. Project Background: Vinyl Vibes currently operates as a brick-and-mortar store, serving local customers. However, the company recognizes the growing demand for online shopping and wants to capitalize on the opportunity. By implementing an e-commerce platform, Vinyl Vibes aims to establish an online presence, reach a wider audience, and provide customers with the convenience of purchasing products online. Project Objectives: Develop and launch an e-commerce platform for Vinyl Vibes. Expand the customer base by reaching customers beyond the local market. Improve customer experience by offering an intuitive and user-friendly online shopping interface. Increase sales and revenue through online transactions. Seamlessly integrate the e-commerce platform with the existing inventory management system. Conclusion: The successful implementation of an e-commerce platform requires effective project management, stakeholder engagement, and attention to customer experience SCOPE The e-commerce implementation project includes the following key components: Requirements Gathering and Analysis: Collaborate with stakeholders to identify and document the functional and non-functional requirements for the e-commerce platform. Analyze customer preferences, industry trends, and competitors to define the desired features and functionalities of the platform. Conduct user research and usability testing to ensure a customer-centric design. Platform Selection and Procurement: Evaluate various e-commerce platforms based on factors such as scalability, customization options, security, and cost. Review vendor offerings and customer reviews to select the most suitable platform for Vinyl Vibes. Negotiate contracts and finalize the agreement with the chosen platform vendor. Design and Development: Collaborate with the platform vendor to customize the platform's appearance, ensuring it aligns with Vinyl Vibes' branding and user experience goals. Integrate the platform with the existing inventory management system to ensure real-time product availability and accurate order processing. Develop secure payment gateways and implement SSL certificates to ensure data protection. Testing and Quality Assurance: Conduct thorough testing of the e-commerce platform to ensure seamless functionality across different devices and browsers. Perform user acceptance testing (UAT) to involve stakeholders and identify any issues or improvements needed. Address bugs and issues identified during testing to deliver a high-quality platform. Training and Change Management: Develop a comprehensive training plan to familiarize employees with the e-commerce platform's features and back-end functionalities. Conduct training sessions and provide documentation to guide employees on managing product listings, processing orders, and handling customer inquiries. Implement change management strategies to facilitate the transition from a physical store to an e-commerce-driven business model. Go-Live and Post-Implementation Support: Plan and execute a smooth launch of the e-commerce platform, ensuring all necessary functionalities are operational. Monitor the platform's performance, address any post-implementation issues promptly, and continuously optimize the user experience. Provide ongoing support to address technical challenges, update the platform, and incorporate customer feedback for future enhancements. Project Management Plan and document project information from initiation, planning, executing, controlling, and closing the project. 

-DELIVERABLES & TIMELINE

The project has the following key milestones: Requirements document: 2 weeks Platform selection and contract negotiation: 4 weeks Design and development: 8 weeks Testing and quality assurance: 4 weeks Training and change management: 4 weeks Go-live and post-implementation support: Ongoing Project Management key milestones: Initiation phase: 1 week Planning phase: 6 weeks Execution phase: 16 weeks Controlling phase: 16 weeks (concurrent with Execution phase) Closing phase: 4 weeks (includes transition to post-implementation phase) Part 1: Detailed Instructions

• Case Study: Implementing an E-commerce Platform for a Record Shop.

Step 1: Read the Case Study provided again. As you read the case study, analyze and identify the information that defines these sections of the Charter below. You will be updating the information as you proceed through the course.

• Scope Overview - Update and/or add any additional information around deliverables identified while creating the WBS.

Step 2: Open the Scope Statement template and complete the information required. Use research to find out more information about building an IT solution as described in the Case Study. Project Work Statement Key Deliverables & Acceptance Criteria 1. 2. 3. 4. 5. Exclusions: Constraints: Assumptions:

Part 2: Detailed Instructions To complete the WBS, you will need the following items:

Case Study: Implementing an E-commerce Platform for a Record Shop. Scope Statement .

You can use Microsoft PowerPoint to create the diagram. The expectation is a diagram will be created, not an outline. Use boxes to name each node on the WBS.

Step 2: Identify the nodes based on Levels.

Step 2.1: Think of the WBS diagram as an upside-down tree. At the very top of diagram (where the roots would be) is the main project deliverable. For example, developing a mobile phone application would have as the top node the name of the application being developed. This is the first level of the WBS.

Step 2.2: The next level of the WBS are the deliverables required to complete the mobile phone application. For example, the second level nodes of the WBS might include hardware, software, on-going support plan, marketing plan, and project management plan. Identify a minimum of six (6) second level deliverables for the project.

Step 2.3: The next level of the WBS contains for each second level node, all the activities required to produce the deliverable. For example, the third level nodes for the Software deliverable might include Requirements documents, design documents, testing plans, and implementation plans. See the example diagram below.

Identify a minimum of four (4) third level nodes for each of the six (6) second level deliverables in Step 2.2.

Step 3: Create the schedule.

Step 3.1: We are now at the level of the WBS where we can identify tasks. The WBS diagram is complete! These tasks are documented on the project schedule, not in the WBS. For example, tasks for the Testing Plan might include create test cases, obtain & load test data, execute test cases, document results, fix errors found, and software identified as ready. These tasks would include the assigned labor resources and the duration of the task. Part 3:

Detailed Instructions

You will be using the WBS and the Schedule you created to develop the network diagram.

Step 1: Use Microsoft PowerPoint to build the squares for the network diagram horizontally (flipping the WBS on its side). If you use anything other than PowerPoint, please save your work as a .pdf file and submit the .pdf file.

Step 2: Review this amusing but easy website with instructions for creating a simple network diagram to identify the critical path.

Step 3: For the purposes of this assignment, you will use the Software Development Waterfall Methodology. This means the following is considered when developing the dependencies between IT tasks:

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  • Project Charter signed before requirements are gathered.
  • Design documents cannot begin until half the requirements are documented.
  • Coding/programming of the app cannot begin until half the design of the app is approved in final state.
  • Testing cannot begin until all the app is coded/programmed and the hardware is purchased & operational.
  • Integration testing with the Inventory system cannot begin until after system testing of the Inventory system interface is system tested.
  • Training cannot begin until after system testing.
  • Go-Live cannot begin until after training starts.
  • On-going support cannot begin until after system testing.

Step 4: You can decide if some non-IT development tasks can be concurrent with other tasks (including IT tasks).

Step 5: Identify the critical path. Identify on the network diagram (or you may use a table, as illustrated in the article link provided above) which tasks are on the critical path.

Answer rating: 100% (QA)

Scope Overview Update andor add any additional information around deliverables identified while creating the WBS The ecommerce implementation project ... View the full answer