(Important you must provide practical examples for the questions below.)

5.1 You are having your first meeting with your project team, some of whom are junior and without much experience. Briefly outline the difference between management and leadership and restate the importance of leadership in projects. (8)

5.2 Coaching is a process that enables learning and development to occur and, thus, performance to improve. Identify any eight steps to follow in the development of a coaching process model. (8)

5.3 Explain what resource levelling in project management entails. (4)