Question: In 2 0 0 3 , Sally started her own company SupplyMart and this initially small business gradually expanded into a successful business as it

In 2003, Sally started her own company SupplyMart and this initially small business gradually expanded into a successful business as it is known today. The company sells stationery and office-related products to large retail stores. The business initially started in Gauteng but has expanded all over South Africa, with the head office based in Johannesburg. Harry is the HR Director at SupplyMart. The company has been in existence for more than 20 years - its total workforce consists of 367 employees. They sell stationery, paper, office consumables and office furniture to large retailers. Their stock is mostly locally sourced products, but certain products are also imported from a variety of suppliers. The organisation also provides advice to retailers on the best products for various customer needs and they have in the last five years also incorporated environmentally friendly products focused on recycling and sustainability to address this increasing need. At SupplyMart sales representatives are responsible for marketing and selling their products/furniture. They are grouped into teams covering various geographical areas in South Africa and each team is supported by an administrative staff member that is responsible for processing orders, checking the availability of items, and following upon delivery. Sale representatives are rewarded by means of a minimum basic monthly salary plus commission on their monthly sales and they also receive employee benefits (including a fuel allowance, cell phone allowance, retirement benefit, and medical aid). Each team has a monthly sales target that they have to meet, if they do not meet this they do not earn a commission. Administrative staff members only earn a monthly salary and limited employee benefits (including retirement benefit and medical aid) and they earn no commission.
SupplyMart has implemented an HRIS system two years ago. The system serves as a single data source that can be shared across functional boundaries. Corporate data is integrated and centralised in the system. Added to this is the functionality that employees can make limited changes to their own data directly on the system or view their payslip and absence records. Before the implementation of the HRIS, the company conducted a proper HRIS needs analysis to ensure that they implement the correct system to address their specific needs. Hamza and his team liaised with various HRIS vendors and assessed each ones system feasibility, they identified the most suitable HRIS product and vendor and worked with the vendor to implement the HRIS. As they expanded additional modules were added to the HRIS to cater for their changing needs. The company uses its HRIS extensively. E-HRM has also come into play at SupplyMart. Explain to Harry what the future of e-HRM implies for SupplyMart, identify two possible implications and how it might affect SupplyMart. Use the information in the scenario to formulate your answer.

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