In $2005,$ the Baldrige Excellence Framework introduced the concept of organizational $q,-$ which refers to an organization's ability to address current business needs, to have the agility and strategic management to prepare successfully for the future, and to prepare for real$-$time or short$-$term emergencies $-$ into the criteria.

a$.$ adaptability

b$.$ pro$-$activism

c$.$ sustainability

d$.$ innovativeness