in 2015 seeing manufacturing implemented a web based information system that allows all employees to access mission critical information. The intention was to increase production efficiency. Unfortunately it had. The opposite effect is deliveries fell behind schedule and costs increased shaman Gupta the director of information technology services asked Ashley Wells to come in and talk with him about the system. Ashley is a long time employment of seeing and her opinion is valued by her peers and by her supervisor, so Ashley, hows it going down there in the shop not so good shaman used to be B we got a weekly pick list so we knew how to plan production now we got that computer system most of the time we cant get all the information that we need. Is there some way to print out a list that has everything that we need Charman thought for a while before responding. Well Ashley to tell you the truth Im not so sure about how to do it myself, but there must be a way were bringing the consultants that helped us build The system. Maybe they can help which of the following characteristics of useful information is absent in the situation described above.