Question: In a centralized organization structure, Multiple Choice lower level personnel are allowed to make the decisions because they are closer to the customer. critical decision

In a centralized organization structure, Multiple Choice lower level personnel are allowed to make the decisions because they are closer to the customer. critical decision making is done at the top management level. employees are encouraged to take risks and act responsibly. new ideas and creative thinking are encouraged and rewarded. employee satisfaction scores are usually extremely high

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