Question: In a Process Unit, a Department Head wants to use looser, less stringent Quality Control Standards for products provided to its Internal Customers in the

In a Process Unit, a Department Head wants to use looser, less stringent Quality Control Standards for products provided to its Internal Customers in the downstream unit. He says that his reason is

" . . .

they will have to deal any problems that come up

. "

The Department Head is exhibiting

. . .

Tactical Mentality

Strategic Mentality

Silo Mentality

Frugal Mentality

In a Process Unit, a Department Head wants to use looser,

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