In cell H10, enter an INDEX function that will use a nested INDIRECT reference to the Dept named range listed in column C (C10), and use the Reason field in column B (B10) as the row number to return for the department name in the referenced named range.
Nest the function inside an IF function so that issues currently displaying as a 0 will display as a blank cell. Resize the column width as needed.

** I got this much of the formula

=INDEX(INDIRECT("Dept"),Reason)

but it only recalls and displays the Dept column contents. Recall the Dept and display the Reason, I think? Then at that point, how would I get this into an IF statement?