In chapter $3$ Jon learns a valuable lesson on the importance of listening vs$.$ just talking and providing information.There are three bullets in this chapter discussing what you can do to ensure you really understand what someone is saying. Which one of these bullets makes the most sense to you and why? We all likely need to improve our listening skills. List two items from the $"$Do$"$ list that you think you are good at and then list two items from the "don't" list that you need to work on and explain how you can improve in those areas.