Question: In class we learned that to become value - driven, a firm should: 1 . connect withtheir customers using social and mobile media prioritize relationships

In class we learned that to become value-driven, a firm should:
1.connect withtheir customers using social and mobile media
prioritize relationships with customers above individual transactions.
all of these.
balance benefits with costs to create value for customers.
In class we learned that to become value-driven, a firm should:

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