In class, we talked about the four different responses to job dissatisfaction that organizational behavior researchers have studied. Professor Shannahan showed a clip from "The Office" to illustrate one of those responses. In the clip, the character Pam is dissatisfied about the failure of her organization to provide a clean working environment for employees. She responds to this dissatisfaction by coming up with a chore rotation schedule that, if each employee agrees to participate, will result in an improvement to the office cleanliness problem. What type of response did Pam seem to be displaying by acting in this way?

Exit

Loyalty

Voice

Neglect