1. In frontline management, it is essential to manage time effectively. In the table below, list 3 time-management principles that are relevant to a frontline manager's own work and provide 3 examples of how each principle is used in the workplace. Suggest 30-80 words for each row.

Table 5 Time management principles applied to frontline manager's own work

Time management principles	Examples in the workplace
Principle 1:
Principle 2:
Principle 3:

1. List 3 principles of time management that a frontline manager could apply to their team's work and provide examples of each. Suggest 30-80 words for each row.

Table 6 Time management principles applied to the team's work

Time management principles	Examples in the workplace
Principle 1:
Principle 2:
Principle 3:

1. To delegate successfully, explain how frontline managers apply the principles of effective delegation and use delegation techniques in the workplace.Suggest 30-80 words for each row.

Table 7 Principles of effective delegation and workplace delegation techniques

Principles of effective delegation	Delegation techniques in the workplace
Communicating clear instructions
Gaining commitment
No undue interference
Regular reporting
Selecting the right person

1. Describe 3 current and emerging industry trends and practices that can be implemented to improve workplace operational functions. Suggest 80-100words.

1. Outline the importance of implementing procedures and systems to support each operational aspect listed in the table below.Suggest 40-80 words for each row.

Table 8 Procedures to support work operations

Work operations	Procedures and systems to support
Administration
Work, health, and safety
Human resources
Customer service standards
Technology
Work practices

1. Frontline managers are responsible for rostering, scheduling/allocating work tasks, delegating work to their team and managing wages budget. As many of the employees are often casual (short-term) in the industry, the Frontline manager must abide by the relevant industry awards and work conditions.

Research your following industry relevant award usingAgreements and awards | Fair Work Commission (fwc.gov.au). In the following key areas listed below, identify 3 aspects of each and why it is significant for a shift manager to know.KE10.1, FS1.1, FS3.1

Name of award researched: ______________________________________________

Key area	Importance
Casual minimum and maximum hours: per day/shift for week
Pay rates
Breaks
Leave

1. How can an organisation ensure that the systems and procedures in place for rostering staff are fair, and will guarantee the work conditions supporting Work Health and Safety (WHS) requirements?

1. What is the relationship between the operational efficiency of a business and financial sustainability? And how can a frontline manager monitor the operational efficiencies. Suggest 80-120words.

1. Relevant to your industry sector, outline 3 ways a frontline manager will monitor and implement improvements for waste minimisation in the workplace. Suggest 30-80words for each row.

Table 10 Ways to monitor minimise environmental waste

Ways to monitor minimise environmental waste

1. As a frontline manager, discuss 2 actions that would improve the social sustainability in day-to-day operations in our workplace. Suggest 80-120words.