Question: In implementing the control process for our new operation, I first established performance standards, said Muriel. Next, I measured performance. But I'm not sure that

"In implementing the control process for our new operation, I first established performance standards," said Muriel. "Next, I measured performance. But I'm not sure that my measurement of performance is accurate." Her boss replied, "In measuring performance, you can gather performance data from three sources: __________. Furthermore, the data need to be timely." Group of answer choice

s client satisfaction surveys, oral reports, and customer observations

written reports, oral reports, and analysts' statements

competitors' performance data, market analysis, and personal observation

written reports, oral reports, and personal observation

written reports, the grapevine, and media reports

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