Question: In most circumstances, when three controls within a run are both greater than + / - 2 SD from the mean, what error is most

In most circumstances, when three controls within a run are both greater than +/-2 SD from the mean, what error is most probable and what action should be taken?
Group of answer choices
Total error; repeat controls
Systematic error; recalibrate and repeat the controls
Random error; prepare fresh reagents
Inaccuracy; repeat the controls

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