Question: In order to demonstrate an all - round perspective on performance measurement, Kaplan and Norton ( 1 9 9 2 ) devised the concept of

In order to demonstrate an all-round perspective on performance measurement, Kaplan and Norton (1992) devised the concept of the:
Group of answer choices
The National Benchmarking Service
Performance Indicators
The European Foundation for Quality Management Excellence model
Balanced Scorecard

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