Question: In response to a query about Sharon, her manager replied with an email stating, Sharon is a good employee. He meant this as a positive

In response to a query about Sharon, her manager replied with an email stating, "Sharon is a good employee." He meant this as a positive endorsement of Sharon, but the inquirer decoded "good" to mean that Sharon was just a mediocre employee. In this instance:

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the manager used the wrong sensory channel to convey the message.

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quid pro quo has occurred.

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cognitive structuring has occurred.

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bypassing has occurred.

In response to a query about Sharon, her manager replied with

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