In the article by Almquist et$.$ al$.,$ "The elements of value", the authors hypothesis that performed well on multiple elements of value would...

Question $1$Answer

a$.$

have more loyal customers and grow revenue at a faster rate than competitors

b$.$

have more advocate level customers and grow distribution channels at a faster rate than competitors

c$.$

have more loyal customers and less customer churn than competitors

d$.$

are able to move customers up the customer loyalty pyramid and grow revenue at a faster rate than competitors