In the case in point "The Cruise from Hell" $($p$.197),$ crew members tried

their best to keep the spirits of the passengers up and kept a smile on their

face. The act of showing a positive facial expression like a smile to

passengers demonstrates which type of acting for emotional labor?

$($Chapter $11$ and Module $4)$

Empathic concern

Surface acting

Detached concern

Depersonalization

Deep acting