Question: In the class sessions, an emphasis was given to having the students apply a theme in which to understand there is an inherent tension experienced

In the class sessions, an emphasis was given to having the students apply a theme in which to
understand there is an inherent tension experienced within healthcare services organizations and
depicted by the clinical thinking and the business thinking. It was emphasized that while the course
addresses the financial aspects of health care organizations (part of the business thinking), the
clinical thinking is necessary to maintain the purpose of the organization as an entity that provides
healthcare services, and both the financial thinking and the clinical thinking must be taken into
account when making management decisions. With this in mind, please click on and read the article
entitled: Overloaded Pharmacists Warn Theyre Making Fatal Mistakes(How Chaos at Chain
Pharmacies is Putting Patients at Risk) from the February 1,2020 Late Edition of the New York Times
and discuss the issues indicated in the following:
a) First, before considering the article, explain the meaning and nature of the clinical business
tension relationship within the operations and management of the health care organization.
b) From the article, discuss whether you see any illustration, evidence, of the clinical business
tension and why you believe this consideration is, or is not, a factor in the operation and
management of the healthcare services organization referred to in the article.
c) If the clinical business tension is evident in the article, identify the clinical and business
practices that are apparent and how they generate the operational conflict and tension,
including from a financial perspective.
d) Explain whether similar practices are found within other health care organizations (e.g.
hospitals, nursing homes, outpatient facilities, etc.), and consider referring to other articles or
material as support and examples for your explanation.
e) Given that the article and healthcare services organizations exemplify the clinical business
tension, how can administrators/managers (whether with clinical and/or business training and
orientation) properly function and resolve the related operational processes within the
healthcare services organization.

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